Legal notice

📝 Terms and Conditions of Use

1. Acceptance of Terms

By accessing and using the IbericaLux online store (hereinafter referred to as “IbericaLux”), you agree to these Terms and Conditions. If you do not agree with them, you should not use the Store.

2. Products and Prices

The products offered are subject to availability, and prices may change. We reserve the right to correct errors and update information.

3. Orders and Payments

The purchase agreement is concluded once payment has been confirmed. The available payment methods are clearly displayed during the checkout process.

4. Deliveries

Shipments are carried out within the indicated timeframes, subject to stock availability. Shipping costs are displayed before order confirmation or in the relevant shipping policy.

5. Returns and Refunds

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with Regulation (EU) 2017/2394. To exercise this right, you must notify us of your decision in writing and return the product in perfect condition.

6. Liability

IbericaLux is not responsible for delays attributable to the shipping carrier or for damages resulting from improper use after delivery.

7. Changes to the Terms

We reserve the right to update these Terms at any time. Any modifications become effective once published on the website.

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🔐 Privacy Policy

In compliance with the GDPR:

1. Data Collection

We collect personal data (name, address, email address, phone number, and order history) to process orders, manage shipments, send promotional communications if you have given your consent, and improve our services.

2. Legal Basis

We process your data to fulfill the purchase contract, comply with tax obligations, and legitimately send communications, always with your consent where required.

3. Recipients

We share your data with shipping carriers and service providers necessary for order delivery or management. We do not sell your data to third parties.

4. Your Rights

You may request access to, correction, deletion, restriction of processing, and portability of your personal data. Contact us to exercise these rights.

5. Security

We implement appropriate technical and organizational measures to ensure the security of your data, including SSL certificates.

6. Data Retention

We retain your data only for as long as necessary for the stated purposes or to comply with applicable legal requirements.

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🍪 Cookie Policy

1. Use of Cookies

We use technical cookies necessary for the proper functioning of the website and analytics and marketing cookies (such as Google Analytics or Facebook Pixel) with your consent.

2. Consent and Withdrawal

We request your consent for non-essential cookies on your first visit to the website. You may withdraw or modify your consent at any time through our cookie banner or settings.

3. Types of Cookies

Essential: Required for the basic functionality of the website.

Analytics: Used for statistics and improving user experience.

Marketing: Used for advertising campaigns.

4. Cookie Management

You can review, accept, or reject cookies through our banner or adjust your browser settings. Access to the website should not be conditioned on accepting cookies.